[Resolved] Samsung India — about samsung a9 pro mobile getting very hot unable to hold in hand

Shailesh Jambhulkar

from Bhusawal, Maharashtra

Address:	Pune, Maharashtra, 411061
Website:	Complaint about samsung A9 pro mobile getting very hot ... think these is an seroius issue

Samsung a9 pro.. Mobile getting hot very much just brought 6mnths before from aundh reliance mart..
These is a faulty piece.. It become such hot that is not able to hold in hand or answer a call with these...
Want a replacement of these handset as it's under warranty. I think so that i got a faulty piece which is started giving problem..
I'm worried that the mob.. Will not blast na..
It become soooo hot need to hold the mob.. With a cloth. It started getting hot from lst 1 week...

Waiting for your reply.. Or plzz provide me mail id or contact details of higher authorities so that i'll contact them.. Or i'll be posting these to social media that i have facing problem of these & if anything happens samsung will be responsible for it

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Apr 4, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd