[Resolved] Samsung India — about youtube

Surya Pandian

from Thiruvananthapuram, Kerala

Address:	641041
Website:	customer care executive only

I have a samsung smart tv (Ua32eh4500) it was support youtube when i purchased still 2 months before but now the youtube not shown in smart hub and i get the error this application not available what i will do? Local service center people said your t. V is old one so we stopped support you will buy new one. How is possible? I don't know what i will do? I need need a remedy about this issue as soon as possible...

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Aug 20, 2017

Complaint marked as Resolved

Still I didn't get any resolution or even a single call from samsung.No resolve.

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Aug 19, 2017

Updated by Surya Pandian Reference ID was lost. Mobile no:[protected].email Id:[protected]@gmail.com

Aug 20, 2017

Updated by Surya Pandian I have a samsung smart tv (Ua32eh4500) it was support youtube when i purchased still 2 months before but now the youtube not shown in smart hub and i get the error this application not available what i will do? Local service center people said your t. V is old one so we stopped support you will buy new one. How is possible? I don't know what i will do? I need need a remedy about this issue as soon as possible...Still I didn't get any resolution or even a single call from samsung...

Verified Support

Aug 21, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd