[Resolved] Samsung India — a/c service

Aditya Bhansali

from New Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:	customer-care-helpline.co.in/samsung.html

I asked your customer care for a/c service on friday 23rd feb which told me that guy will visit within 24 hours. Nobody came till monday, then i again contacted your customer care for the same and they assured me that they will definitely come on monday. Then again nobody from your service contacted me. Today (I. E tuesday) again i called your customer care and they again said the same thing.
I am very dissatisfied with this kind of response from samsung as i decided this time to go to samsung instead of some local a/c gas filers and they were not at all bothered towards their customers.

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Mar 30, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd