[Resolved]  Samsung India — aditya infocom private limited, ashok vihar delhi

Address:

New Delhi, Delhi, 110007

I have given my phone on 26th november for repair to the above mentioned service centre with the bill no.[protected].

Firstly they checked my phone after that they mention kindly take the back up of your phone as the phone usb charging point is damaged and you will get your phone after three days. They gives me estimate rs.00/

After few hours i got a call from the service centre for the information that you have to pay rs 5500/- as your phone is not under warranty but at the time of taking my phone they said its under warranyt as purchase date of my phone is 09.04.2017.

I dont know why they are saying its not under warranty. Discussion with the the service centre was very rude. The way they talk to the customer was very rude. The executive of service center doing fraud with the with buyer... They are changing the original parts...

I also called samsung customer care regarding the above mentioned matter but the customer care representative is not so responsive.,. Complaint no given by customer care is [protected].

Kindly look at this matter and isssue me my phone as soon as possible.