[Resolved]  Samsung India — c9 pro display issues and bad service experience

Never knew, keeping my phone in my pocket can damage it's display.
Is this even real???
I got a samsung c9 pro on 26th june and started using it around 3rd july. Wasn't even able to use it for 15 days as the display went off, "without any physical damage".
I went to the service center n they confirmed that the display has gone off and that i will have to pay 8000 in order to get it fixed. I told them it hasn't even been full 15 days that i have used it n the phone hasn't fallen even once but the representative refused to help n said they won't give any warranty support on this n the reason of display issues can be that i kept it in my pocket n it got pressed. Is this even real n true n acceptable?
U first buy a 32000 phone n then pay additional 8000 in a matter of 15 days in order to keep it working???
Supremely dissatisfied as of now.
Have been a loyal samsung user for the past 10 years and now this.
Utterly unacceptable.
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