[Resolved] Samsung India — Complaint regarding board

[Resolved] Samsung India — Complaint regarding board

S Saurav Tanwar from Delhi, Delhi Jun 29, 2017

Dear sir, myself saurav tanwar, an owner of mobile store named Sanchar Bhawan aicher, Greater noida... sir my complaint is regarding your's company blue wave board...my shop's blue wave board was misplaced in storm...i requested company's T.L Mr pradeep by same day to solve it...but after 15 days, no progress happened..yesterday i called him and say that i[censored] are not capable to do this, i will contact to other companies like Oppo, vivo for their boards...then he replied rudely that-" okk, as ur wish, we cant help you, you can contact other companies, i shocked after listening their reply, bcoz we are selling the samsung products in large quantity...if they will not co-operate with us, then who will do? after this incident, our interest to your company is decreasing day by day... And 2nd thing, i m contacting to Oppo staff to board...we are unable to work with you in this condition.. thanks ... Regards mr Saurav Tanwar [protected] Was this information helpful? No (0) Yes (0)
Aug 1, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 01, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd
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