[Resolved] Samsung India — complaints against the performance of the service staff.

[Resolved] Samsung India — complaints against the performance of the service staff.

K Krissnna Jupiter from Palackattumala, Kerala Jul 23, 2018

To whom it may concern I would like inform in your kind attention that i holding samsung s7 edge and also a regular customer for all the samsung products for more than 15 years. I had a very bad experience occurred from a samsung service centre in coimbatore (Gandhipuram). I gave my phone to replace the led screen and they made to visit five times and did irresponsible service with me. These kind occurrences may create a bad impact for the company. Please take an appropriate action to avoid these. Your earliest reply and action will be appreciated. Thanks Girish kumar Was this information helpful? No (0) Yes (0)
Aug 24, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
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Comments

Manish Pundir

from Allahabad, Uttar Pradesh

Jul 23, 2018

My mobile Samsung j2 has been stolen today. i.e 12 July 2018.
I brought it from the Samsung store near Laxmi Nagar Delhi. it was a Samsung J series model (Samsung J2 (2015)). I have important info. on my mobile. so please block the mobile. below is my EMIE no.
My mobile EMEI no is [protected] . will you please block this mobile.