[Resolved] Samsung India — contest winners but I have not received any update

fortvijay

from Tiruchirappalli, Tamil Nadu

Address:

Tiruchirappalli, Tamil Nadu, 620002

I am vijayakumar and my mobile no [protected] and samsung mobile has run contest in the name of pongal santhosm during the period of jan 2017 for exclusively for tamilnadu, the condition of the contest is i have to purchase a samsung phone and to write a slogan and i have done both and i received the call from samsung stating that i have won a mobile phone and the results also displayed on their website.

Need your support to claim the mobile, for your ready reference i have enclosed the screen shot for the winner list and the winner of the 3rd week and they have acknowledge that they received my documents.

Vijayakumar
[protected].

+1 photos

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Sep 24, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Aug 25, 2017

Updated by fortvijay As Informed for the Samsung team none of them called me till now.

Aug 26, 2017

Updated by fortvijay still no communication from them they least bother about the customer resolution and I am not expecting this kind of service from the brand like Samsung I want to take it further.

Aug 27, 2017

Updated by fortvijay Not even bothered about my request these kind of services is pathetic...
Kindly ask them check the status ...

Aug 28, 2017

Updated by fortvijay Team any update

Aug 29, 2017

Updated by fortvijay Team?

Sep 12, 2017

Updated by fortvijay Thanks my problem is resolved and thanks for your help...