[Resolved]  Samsung India — customer service at kalkulam thuckalay

Address:

629175

My j5 prime gold which i had purchased on[protected] had stopped working since yesterday. I took it to the samsung authorised service center in thuckalay today morning. They did not look into the problem at all and returned the set in the evening stating that the warranty period had expired and the estimate was not accepted.in reality i was neither informed any estimate nor the problem with the phone. When i questioned this, they were rude and said this is what they can write and do and nothing else.