[Resolved] Samsung India — damaged piece found in box

R

Rudreshbhavsar

from Surat, Gujarat

Address:

Ahmedabad, Gujarat, 380008

I bought new samsung galaxy j7 pro. I found problem in touch. I told this issue to the dealer but he said that it has no issue. On the second day, due to small pressure screen does not blink. I went to the dealer and told the issue. Now he is not letting me the replacement of the phone and it's replacement procedure within 15 days. So i request you to make me a replacement of the phone.

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Sep 21, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

C

CrazYman 007

from Perambalur, Tamil Nadu

My mobile software update is not working... But I have update my mobile 3weeks before but now having update about 47mb file but it error at10mb download.. I have upload my report log... How to fix this problem please help me...
My mail - p.[protected]@gmail.com

Reply

Samsung India Customer Care's response, Aug 22, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

A

Adinathkishangarh

from Gonda, Uttar Pradesh

16/08/2017
coustmer samsung memory card 32GB is not supported in mobile.
and pls repair

Reply

Samsung India Customer Care's response, Aug 22, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

K

kanika10sharma

from Bengaluru, Karnataka

Mobile Hotspot doesn't work on newly purchased Samsung S8

Reply

Samsung India Customer Care's response, Aug 22, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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