[Resolved] Samsung India — defective mobile

[Resolved] Samsung India — defective mobile

M makar from Lucknow, Uttar Pradesh Nov 9, 2017

I have purchased a samsung j1 mobile phone on 31st june, it is having problem since i purchased. It is been submitted by service center (Hazratganj lko) 7-8 times, still problem exists. Every time i am being assured by service technicians that the issue is resolved and you will not face it again, but its the height of patience level now. Seriously very disgusting service. Let my cell phone replace, else will never recommend any one to purchase samsung. Was this information helpful? No (0) Yes (0)
Dec 12, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Nov 09, 2017 Updated by makar Revert ASAP via mail or call me on [protected]. Verified Support Nov 10, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd
1 Comment	Share
Submit Close

Related Samsung India reviews

View all 18897 Samsung India Reviews

Comments

makar

from Lucknow, Uttar Pradesh

Dec 2, 2017

Still the worst service continued...
Have seen such pathetic customer service for the first time.
Really fed up of complaining !

Samsung India Customer Care's response, Dec 18, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd