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[Resolved]  Samsung India — delay in delivery of my samsung j7 pro

Address:Gandhinagar, Gujarat, 382008
Website:www.samsung.com

I have given my samsung phone for rectifying my display. My phone is qualified for one time screen replacement offer. I have given my phone on 21.11.2017. The problem is rectified by samsung care on 22.11.2017. But the approval is still awaited from samsung. Its been more than a week and still i have not got my phone back. Please do the needful.

Approval is pending for the past one week. It has been mentioned that it will require max 3 working days. But the deadline is already over. I request you to kindly look into the matter and do the needful as soon as possible
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Dec 30, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 
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Comments

Samsung galaxy j7 prime mobeil parchece only just 5 month display white.
Worst Samsung company...
Pls doa later..
Consumer court or police complete Samsung company .
Reply
Samsung India Customer Care's response, Nov 29, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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