[Resolved] Samsung India — delay to return the product which submitted for repair

Dood

from Ahmedabad, Gujarat

Website:

www.samsung.com

I submitted mobile sm-a510fzdfins complain no [protected] service center bill no [protected] submitted the mobile on 22nd aug 2017 and till today i. E 8th sept 2017 not able to get back and company is not giving proper response.
If we are asking customer care persons disconnecting the phone. Very bad experience from the company. Different different customers are giving different different answers. Finally no one giving me proper answer when i well get my product back.

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Oct 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd