[Resolved] Samsung India — disgusting service and cheated with me ([protected]) model s7 edge

akshayrana52

from Delhi, Delhi

Address:	122001
Website:	www.samsung.com/in

Really pathetic service which i m faced from your service providers and customer care service and higher team also, i want to complaint mr pardeep kumar yadav and talk to person on 11pm on[protected] both are miss behave with me they don't no hot to talk with customers, you people making fool realy. Now i want to tell a small fake story of samsung team. C i send my mobile for camera problem and they replaced battery and lcd? What the hell is this?
Mr pardeep yadav give me time for aprox 15 days for camera change but after 15 days they replaced lcd and battery, and that was not my complaint now they lying they replaced the camera and the person who talk with me on[protected] said camera replaced but not mansion on complaint? Very interesting story but all is fake

Was this information helpful?

No (0)

Yes (0)

Feb 19, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd