[Resolved] Samsung India — display issue — samsung j7 pro - imei : 358674/08/221662/3

kkumbar

from Pune, Maharashtra

Address:	Dharwad, Karnataka, 580001
Website:	customer service centre

Dear team,

Today morning in my mobile in one corner display showing block and immediately i have visited the our service centre in dharwad (Karnataka)
Service centre technician not checked properly and inform to us as physical damage (Impressed) and not under warranty but i am sure it is not physical damage it is over heat. (Product not damage any where)

I[censored] people not resolved the issue i am going to log complaint in consumer court immediately...

Product details.

Model : samsung j7 pro
Bill date -11/11/2017
Contact no : [protected]

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Jan 20, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Verified Support

Dec 20, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

kkumbar

from Pune, Maharashtra

Please find the details as requested by your team.

mobile no : [protected]

email- Shekharappa.[protected]@bajajfinserv.in

Request id : [protected]

I am looking positive response from your end as soon as possible

if received any communication i am going log complaint in consumer court.