[Resolved]  Samsung India — display problem c9 pro

Address:	Mumbai City, Maharashtra, 400069
Website:	samsung.com/in

Dear sir,
I have purchased samsung c9 pro on the month of april 2017, the performance of mobile is too good so that i purchased one more c9 pro for navigation purpose only and stick in car. Everything was going good and faster as required. But before five days the display given blue dots on screen and after 2 days its got totally blue screen, i cant understand why its happened so i rushed to service center immediately but i shocked when i got reply from service center executive (Vibhuti enterprise-400059) that the mobile phone having physical damage, i am not understand that what is the definition of physical damage where there isn't any damaged sign or a single scratch.. Phone was in car and not a single movement or any pressure on it, even mobile phone is looking like the same when i purchased (Brand new). I am attaching some snaps for you reference. Dear samsung support/service team, i am seeking your better assistance as i do not want lose my trust on samsung product.

Contact details:
Name: devendra vagadiya
Cell: [protected]
Email: devendra. [protected]@gmail.com