[Resolved]  Samsung India — display problem in my samsung tv

Address:

Patna, Bihar, 800001

I am an unhappy customer of samsung company. My tv is not working since 15 days. I complained several time to the compny. The company contacted to me. One of them i have remember her name miss kamini. She called me and told me company will provide surely solution. But today (Friday 26/10/18) she called me at 10:59 am and told me straight forward the company not able to provide to you any solution. I want to ask a question to company "why manufacture such type of products which is not repairable" if yes the n company should write on paper and give it to the customer, th company will not responsible after buying the product or not repairable at any circumstances. I belongs to a middle class family, it is not possible to purchase every 7 or 8 year new one again and again. The response from the company has been very poor and full of negligence as yet. I am suffering from the situation but company don't have any solution. I will try to convey this matter to india govt. To provide me any solution to me by law.
Rajesh ranjan
My mobile no:- [protected]