[Resolved]  Samsung India — display problem of j7 pro

Purchased a j7 pro in the month of august, 2017. Suddenly i saw a spot in it and when i visited the service centre they said that they can't cover this in warranty and i need to pay for it. I even called samsung toll free no. And they said the decision of service centre is the final one. Why shall we pay when the fault was not from our side and also there was a same case brought in the service centre regarding j7 pro. They don't accept their fault. Never gonna recommend samsung to anyone. Being a student spending a huge amount of money is next to impossible for me.
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Feb 18, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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