[Resolved]  Samsung India — Don't purchase samsung product i anywhere that reliance mart

Address:	Bangalore, Karnataka, 560032
Website:	Samsung

I purchased samsung refrigerator model is rr19k182z on 13/04/16 in reliance mart. After one year my fridge compressor is gone. I called to customer care. They guys saying i have pay server change plus tax. This is for only checking. I have a 10-year warranty of compressor. But they customer care people saying i need to pay service and gas filling. The total cost is 5k. The service guy is coming he removed all gas and he changed and gas refilling. If they are giving 10-year warranty why i should pay for that refilling gas. They only removed they have fill gas. If i want to pay gas filling they have mentioned in term and condition. Once compress is gone. Why should have pay gas filling service charges? They don't mention anywhere in term and conditions. Why should pay for him? That to reliance mart people are selling damaged product. They protect working only one year. Product work only one year. Don't buy anything in samsung product unnecessarily you facing issues with the product. Customer care people also not responding properly