Address: | Bangalore, Karnataka, 560090 |
I have recieved the worst ever service from your customer care, its been 1 week that i am in touch with your customer care to get my refrigerator repaired, other than spending 5000 rs for replacement of various parts, my refrigerator is still not functioning and had leaked the entire gas making my 1 year old son sick. I am continiously in touch with the service center and customer care but for no use i am simply waiting for that great day for the service engineer to visit my place. Funny fact is that their engineers did visit us on 3 rd jan saying sorry i am not carry the tools to check the refrigerator, i will come tomorrow. Your customer care is also the same, everyday i am given false hope of getting a call back arranged by supervisor, but even that wonderfull day has never come. Today forcefully i told them that i will hold the call for 4 hrs till your supervisor is free and to my luck i got the opportunity to speak to the supervisor in 15 mins.
Really pathetic. Was this information helpful? |
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