[Resolved] Samsung India — email regarding prize money

Keerthana Surakala

from Chennai, Tamil Nadu

Address:

Visakhapatnam, Andhra Pradesh, 530002

Mail from

Sam sung

Attachments
Tue, sep 25, 7:48 pm (13 hours ago)

To [protected]@gmail.com

Samsung electronics company hills wood drive (Uk) award 2017\ 2018

The samsung electronics is pleased to inform you of the results
Derived from the e-mail address ballot lottery international program
(Eablip) held to consolidate our numerous customers worldwide.
Your e-mail address has won a cash prize of £500, 000.00 (Five hundred thousand pounds)
And a (Samsung laptop, samsung galaxy smartphone) from samsung electronics with the following details:
Ref no: sam.3.16.003
Serial no: uk/gbp07/samsung
Note: all participants were selected through a computer ballot system drawn from 50, 000 names of email users around the world, as part of our international promotion program. Due to mixed up of some names and addresses, we ask that you keep this award personal, till your claims have been processed and your funds remitted to you. This is part of our security measures to avoid double claiming or unwarranted participants or impersonators, taking advantage of the situation. Kindly send the following information to your claim
Agent to facilitate the release of your fund: on email: [protected]@hotmail.com

1. Name
2. Full home address
3. Mobile number
4. Sex
5. Age
6. Occupation
7. Annual income
8. Current city
9. Nationality
Banking details
1o. Bank name
11. Account name
12. Account number
13. Winning e-mail address
14. A scan copy of your 4x4 photo
Reply only to this email: ([protected]@hotmail.com)
Samsung mobile, 1000 hills wood drive,

Note: this message is confidential and intended for the email address owner (S) only.
Your swift response is highly needed.

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Oct 28, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

Samsung India Customer Care's response Dear Sir/Madam,
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd

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Comments

JAGDEEP THAREJA

from Ambala, Haryana

My Samsung Refrigrator 625 double door
Is not closed properly
I lodged the complaint many time
But nobody will attend my complaint
Please coprate and help me

From
JAGDEEP THAREJA
[protected]@gmail.com
Karnal
[protected]
[protected]