[Resolved]  Samsung India — faulty refrigerator

Address: reliance digital, Phoenix velachery, Chennai, Tamil Nadu, 100

I had purchased a sbs 700litres from reliance digital phoenix velachery. I have been having issues in my billing, and hdfc ppl. After a week my fridge was delivered and a reliance engineer vignesh was sent for demo and installation. He just opened the box and left the place taking 2000 from me. On the very same day i had lodged a complaint with samsung. And reliance store too. I found droplets of water formed around the vent and vegetables were getting stale and rotten. Again i made complaints regarding this issue and demo too. After couple of calls reliance ppl dropped in on sunday 28july. They came for a demo and said internal issues with fridge only samsung engineer has to deal and open. A new born, but full of defects and malfunctioning. It's horrible and frustrating experience. Y should i put up with a faulty new fridge. It's been a mental strain and so far no one has called nor turned up..

Regards meenal narayan