[Resolved]  Samsung India — faulty working battery with 8 month of newly purchased galaxy s7

Address:Thrissur, Kerala, 680506

I allways been a fan of samsung phones, allways bought their newly relased phone. I had a love for their technology. Unfortunately everything busted to ground ever since i bought the galaxy s7 one of their flagships,.

Its only been around 8 month since i bought it, around 3 month before the battery started acting weird. Some time gets back of ony 3 to 4 (Screen on time) when the offical tested backup (Screen on time) is around 6 to 7 hours. Not just that while charging attimes i had noticed battery jumping to 100% from 97%. I been for a while now. I recently had to replace my display since it broke.

During replacemnt time i told the service centre guys about this problem but they didnt rectifyed it. Now problem is increasing day by day.. Phone over heating while using (Simply browsing for few minutes it heats up heavily).

Shame on you guys.. I always loved your phones thats the reason for purchasing s7
Not because i didnt liked iphone.
Despite your note7 disaster i thought. You guys value customer.
Now i am afraid if my s7 gona explode due to execessive heating.
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Aug 24, 2017
Complaint marked as Resolved 
Samsung replaced the motherboard
Samsung India customer support has been notified about the posted complaint.
Jul 26, 2017
avtaf sing's response
Plz sir my mobile phone
Verified Support
Jul 31, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Jul 31, 2017
Updated by Ranjith Balagopal
Ranjith P
Mobile [protected]
[protected]@gmail.com
Complaint comments 

Comments

My mobile network prabeom too rquset care Samsung Galaxy j2 2015 sirsa care ma hai 20day ho gya ab thk nai theek nai kiya warranty hagi hai aka thk so plz my mobile reappar kardo$^€
Plz plz plz plz plz
My raj targeted number [protected] Samsung care ma

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