[Resolved] Samsung India — fraud kanpur samsung fridge service centre

harshit6900

from Kanpur, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208007

[protected] complaint number
My fridge is shut since a week samsung engineer took 1000 advance and till date not picked my side by side door fridge for repair nor answering the calls
I am really afraid for the after sales servuce of such a company samsung and the type of fraud happening in such a company service centre the manager of kanpur samsung fridge service centre is mr rahul chaudhry his contact number is [protected] he last spoke a week back and said we have labour issues and not picking up calls they take money in advance and forget about service cheater they are any know the head of company email

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Nov 4, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Sivamanibme

from Chennai, Tamil Nadu

I was bought the J8 mobile on 10th September. I had a issue in finger print sensor form next day itself. Am not getting proper support from Samsung service centre.

I bought from chromepet Chennai 600044

Samsung India Customer Care's response, Nov 19, 2018

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

jhamanish22

from Bengaluru, Karnataka

I had purchased new mobile of Samsung and our mobile was faulty from first day my mobile is kept on service centre and now I want refund my new mobile cost with interest .My contact no is [protected]