[Resolved]  Samsung India — front load washing machine was not returned after repair

Address:Khammam, Andhra Pradesh, 507111

My samsung washing machine was under repair. So, i gave complaint to the customer service people in the first week of june, 2018, as it was under warranty period. They had taken two months time for that but still they could not done it. Finally, they shifted it to district service station for repair in the first week of august. Till i didn't get my washing machine back. I called many times to the local technician, customer service toll free number, even l spoken with manager also. Still no response from them. I a backache patient, also a working woman and a mother of two small children. Washing machine is my regular need. Can you please send me the washing machine back.
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Nov 4, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Verified Support
Oct 04, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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