[Resolved] Samsung India — galaxy a9 pro

[Resolved] Samsung India — galaxy a9 pro

A Amrutha Chinta from Palakollu, Andhra Pradesh

I have purchased a9 pro 2 months back which is not working right now... And when i consulted the service centre and i even call to toll free n0. They are saying that its a physical damage but i have never dropped the phone... Still they are blaming me for that defect piece... Its really disappointing and i am never gonna buy any product from this company again... When you dont care about your customers why the hell you guys promise about services and warranty... Was this information helpful? No (0) Yes (0)
Oct 7, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd
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