[Resolved]  Samsung India — galaxy c9 pro

1) it takes very long time to charge the phone.
2) even if we charge phone to 100%, while using internet the charging lasts for maximum 4-5hrs.
3) when not using internet continuous watching video or movie, charging wont last for more than 6 hrs.
4) specification says c9 pro has 4000 mah battery, how is this kind of working possible.
5) your camera gives blur photos or photos with milky effect, do 16mp camera works this way???

Sir spending a amount of 36000 & getting such an mobile feels not worth.
Help me out on what are things to be done.
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Dec 30, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

The Samsung customer care is not responding to any calls or request regarding smartphone repairing, I recently gave my phone to Samsung customer services for repairing (In warranty period), it's almost been a month since they stopped corresponding
Samsung India Customer Care's response, Nov 29, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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