[Resolved] Samsung India — galaxy j2 6 s no [protected]

Ashim kumar bhowmick

from Bhubaneshwar, Odisha

Address:

700114

Dear sir it is about my galaxy j2-6 (Sm j210fzddins) sr no [protected] date of manu july16. Buy date 16/7/16. On 31/7/17 i noticed blinking problem and went to your s. Centre karuna mgt services ltd (No [protected]) and was told that it is lcd blinking issue (Mini est 2950/-) bill no [protected]. On 5/8/17 collected mobile and paid (B p no [protected]) and found that returned lcd was badly damaged and date of manufacture 12/5/15. While asking the desk mgr told both is possible. (Screen protactor was also missing) sir i feel that returned lcd was not mine and my mobile was having minor problem. Sir please verify the same. Thanks a k bhowmick [protected]

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Oct 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 20, 2017

Updated by Ashim kumar bhowmick after submitting my complain I received a mobile call from mobile NO[protected] and was asked me share my debit card NO with pin number. (which is next to impossible ) by doing this I will get back my mobile cost please verify with this number

Verified Support

Aug 21, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd