[Resolved] Samsung India — galaxy j7 prime

Tom Larly

from Thanjavur, Tamil Nadu

Address:	570018
Website:	mobile

For a small issue (Home button was not working) i have given my hand set at mysore service center on yesterday. And now they called me and informed that, the mother board has to be replaced. Coast will be around 8700 this type of cheating how we can tolerate.`after one day they informed that it was ok. Once i reached the service center they told me wait, after 45 mins. They collected rs.175 and taken my sign for opening the hand set. And evening they called me and told all this stories about mother board.

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Feb 24, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd