Comments
Really Samsung is a very bad, without a proper service, even they don't give response . I purchased S8.
I got a network issue since i purchased, and it is manufacturing defect and they are telling that it is mother board problem. I raised a complaint that to give new mobile or my money. My mobile was in service center for nearly 1month. In these days finally they agreed to give 6 month's extended warranty, first i dint accepted but afterwards I agreed and finally they are not able to give that extended warranty also.
Finally I came to know that the only treatment for them is a complaint in consumer court and media.
I got a network issue since i purchased, and it is manufacturing defect and they are telling that it is mother board problem. I raised a complaint that to give new mobile or my money. My mobile was in service center for nearly 1month. In these days finally they agreed to give 6 month's extended warranty, first i dint accepted but afterwards I agreed and finally they are not able to give that extended warranty also.
Finally I came to know that the only treatment for them is a complaint in consumer court and media.
Samsung India Customer Care's response, Oct 14, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
[protected]@gmail.com
[protected]
[protected]
I have reference no. [protected]
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+91 89 3993 9899 [Customer Care]
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd