[Resolved] Samsung India — galaxy s7

Madhur Bhardwaj

from Delhi, Delhi

Address:

New Delhi, Delhi, 110054

Display damaged because it got hard press due to keeping it in pocket which is not my fault
No scratches on phone no signs of shattered screen
I was told to pay 13000 inspite of being in warranty.
So i am putting up a case in consumer court beacuse i have no other option.
As when i went to your service centre in adarsh nagar they were so damn rude and trying to just maks me go away and not trying to solve problem

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Nov 2, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd