[Resolved]  Samsung India — getting repeatedly cooling problem in fridge samsung

Address: Ghaziabad, Uttar Pradesh, 201009
Website: www.samsung.in

Dear sir/mam,

​i m getting 3rd time issue leakage problem in my fridge samsung purchased on 30-jun-2010.
Each time it was ​not handle properly by samsung service engineer.
3 rd time getting issue in 3 years and each time pay 2200 rs for service
As gap not filled properly in last services.
Pl arrange payment less support as this time i will not pay.
Or give me in written that next 5 years i will not get this issue again.

Kindly check previous service details by registered no.
​resister contact no : [protected].
Model : double door top mounted.

Already contact customer care 5 time not getting any solution.

Pl do the needful.​
Regards, shikha [protected]
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Nov 1, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
 
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