[Resolved] Samsung India — i am complaining about moksh enterprises samsung care saharanpur

devendra kumar SAHU

from Dehra Dun, Uttarakhand

Jun 21, 2018

Address: Saharanpur, Uttar Pradesh, 91

Website: samsung mobile care Moksh enterprises saharanpur

This is inform to you i am complaining about the moksh enterprises samsung care. I went to repair my handset j-7 samsung mobile there. I have submitted my handset on running condition for the hanging problem but we have received my handset in dead condition for the samsung care. He has totally dead in my mobile by the engineer mr tarun. I can't trust in samsung company in future. He has damage my mobile motherboard. This is the large gaps for the samsung company. I want to my handset on running condition.

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Jul 23, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Jun 21, 2018

Updated by devendra kumar SAHU Bill no. [protected]
Plz resolve as soon. I am not satisfied for this.

Regards
devendra Sahu

Jun 22, 2018

Updated by devendra kumar SAHU Still no reply for updated complaint.

Verified Support

Jun 22, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Jun 22, 2018

Updated by devendra kumar SAHU Dear Sir,

Here with mention below the ref id. [protected].
Problem resolved by the Service center but he has to taken me 3600 Rs for mother board Charges. those he had dead by the service center.
plz closed the complaint.

Thanks
Devendra Sahu

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Comments

701551

from Jamshedpur, Jharkhand

Jun 21, 2018

I have recently buy a samsung galaxy on max mobile after 15 days there is some problem faces by me. mobile handset automatically overheated and shutdown. do the needfull. handset IMEI CODE -359106/229348/3 MODEL NO-SM-G615FU

Samsung India Customer Care's response, Jul 2, 2018

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd