[Resolved] Samsung India — I have lost the bill of my samsung fridge

Bankul

from Anandpur Sahib, Punjab

Address:

171001

I lost the bill of my samsung dual door fridge and its compressor is not working properly as told by the samsung engineer who was asigned to rectify the complaint registerd by me.. I had purchased the refrigerator from surindra radio pvt. Ltd sec -22. Chandigarh.. I live in shimla so its not possible for me to get the bill copy from them.. So it would be great i[censored] can provide me the required details of my refrigerator as required to get my compressor exchanged as it is under the warranty period..

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May 31, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Apr 28, 2019

Updated by Bankul Till now i have not got any mail from the said company.. My issue have not been taken up till now

Verified Support

Apr 29, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

swapneel dhumale

from Mumbai, Maharashtra

Hello,
I have purchased a microwave on 18 april 2019 from croma sion, mumbai, india and product was found dead on arrival after samsung demo engineer and service engineer check the product. Since 19 april the product is in replacement process and not yet delivered to me. Still it wil take more 3 to 4 days as per samsung executive response.

Samsung India Customer Care's response, May 3, 2019

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd