[Resolved]  Samsung India — installation of tv

Address:605014
Website:Samsund India

I bought a uhd samsung mu6470 tv from sarvana stores, chennai on 31st jan 2018. However, the product was delivered at my cost to pondicherry on 5th february 2018. The installation request was made by the seller, sarvana stores. However, the service request was closed and i received a message as successfully and satisfactorily rendered the service.

In addition, the agony part is that no customer care no. Is working which are provided by a call centre of samsung, got connected through samsung website.

When call, there is no response appropriately. This negligence and carelessness is worse than any government service in a corrupt nation.

I think mncs must be chased away from the country unless they render service on par with the service in their home countries. Beware of mncs, they are also in corruption.

Now the entire episode is highly corrupt and taken away the complete image of samsung. What is ceo and chairman of samsung are doing. These rascals sit in ac rooms and plans for collecting money from customers without any due diligence and attention towards customers. If it were the government officials, citizen can access to the files and file a complaint.

For all readers of these, beware you buy a next samsung product.
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Mar 21, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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