[Resolved]  Samsung India — international warranty

Address:Varanasi, Uttar Pradesh, 221002

Pls tell i buyed my galaxy s8 from vietnam but service center in india is not accepting because phone is from outside i have bill on mh name i paid by card so nothing is fake.. Pls tell to cover a warranty of i have to go back to vietnam. Is it any joke..
Samsung can cell thier phone allaround the world but custmer have to. Go back to place from where u buy.. If like why i should envest my 900 dollar.. On the company. Which dont care about custmer.. Just thier profit. Is it okk..
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18896
    Pending
    0
    Resolved
    11183
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information