[Resolved] Samsung India — irregularity service of samsung india

vcoza

from Ahmedabad, Gujarat

Sep 25, 2017

Address: 380009

I had complaint the samsung company for refrigerator on september 11, 2017. They have assured me that a man from the company visit to my residence for solving the problem. Now. Instead of any visit from the company to my residence they sent me a message on september 15, 2017 that "thank you for contacting samsung. We hope your query was answered satisfactorily and also quote refrence no. [protected]. However, no one visit my house or no one call for refrigerator complaint.
Kindly help me in this regard.

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Nov 14, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

ROSHAN SHIRKE

from Mumbai, Maharashtra

Sep 26, 2017

My device name ' Samsung galaxy grand prime 4g. I'm not receive new software update and new stock Android.
My mobile nfc supported not install automatic tap and pay software.
Please help me !

I am waiting for answer.

Samsung India Customer Care's response, Oct 14, 2017

Verified Support

Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd