[Resolved]  Samsung India — item not returned to amazon india

I have teturned my Samsung guru mob by Delhivery on 14 Jun 18 vide id[protected] on Delhivery Narnaul office near moda wala mandir.but same not returned to company till date.provide me item/full value of item to my bank ac.i have also contracted mr Bhupender Nar and his senior at Narnaul delhivery office but in vain, they have told me they have returned the same item on the next day.
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Jul 27, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jun 22, 2018
Updated by Abhaysingh Yadav
I have teturned my Samsung guru mob by Delhivery on 14 Jun 18 vide id[protected] on Delhivery Narnaul office near moda wala mandir.but same not returned to company till date.provide me item/full value of item to my bank ac.i have also contracted mr Bhupender Nar and his senior at Narnaul delhivery office but in vain, they have told me they have returned the same item on the next day.



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Verified Support
Jun 25, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Verified Support
Jun 25, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
 
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