[Resolved] Samsung India

[Resolved] Samsung India — j7 prime

G Gideon zou from Delhi, Delhi Nov 9, 2017

I dont know why my samsung j7 prime is not yet 1 year but i got hang sometimes and the internal gb simply changes itself to 8gb while the original is 16gb. Why???. I wish if you could help me out or do something or is your company not worthy to trust?? What is wrong with my phone or is this what happen to all samsung j7 prime users... How long will this continue. I have been facing this problem past few days back and now am facing it again. Was this information helpful? No (0) Yes (0)
Dec 14, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
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