[Resolved]  Samsung India — led tv 32fh4003 panel replacement

Address:560047
Website:www.samsungindia.com

I'm a frequent customer to reliance digital since past three years.. I bought a samsung 32inch led tv 32fh4003 on 11/09/16 worth of 22k with the product warranty of one year since i'm a regular cust they were not offerd/suggested me for an extended warranty.. Within a year issue with the led panel which tested by samsung engineer and he claims panel has to be replaced by new one cost of 12k due of 1 month warranty extended against complaint no action taken comp num [protected] reg wit samsung cc but no action taken by them.. I trusted the brand name called samsung but not even a year it's sustained..in that case i could have choosen some other brand like china/korean made which gives 3-5 years without giving trouble still runs.. Considering the 1 month warranty extended arrive can be done by free of cost but intention is to earn money not to serve good service to people. Kindly look into this issue and sort it out asap
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Dec 15, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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