[Resolved]  Samsung India — led tv

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:	Samsung complaint board

Counselor answer in relation to my complaint mentioned at the bottom of the trailing mail:

Dear mr. Mittal,

Greetings of the day!

Thank you for sharing your query with samsung and providing us the opportunity to assist you.

We sincerely regret for the inconvenience caused to you.

This is in reference with your email regarding your samsung led tv. As per your email, we would like to inform you that we have assigned an engineer visit for your home and you will be contacted shortly by our service delivery team to fix an appointment with you.

Your reference number is: [protected]

You are our valuable customer and we appreciate your patience in this regard.

Kindly feel free to reach us for further assistance required via the same channel or you may contact us on1800-40-samsung[protected], with our customer care support team around-the - clock (24*7).

We look forward to a long and fruitful association with you and assure you the best customer service from samsung.

Thanks & regards

Tarun sharma

Technical support team

Samsung india electronics pvt. Ltd.

I had purchased the samsung led tv model no 32j5300 on 20th oct-15. I had got its colour panel changed last year in october after use of 1 year. Now again same probelm in colour panel exactly after 1 year.

Can you please register a complaint & send your executive to resolve it. It is exactly a wastage of inr 30240 to me as such a costly product of a renowned company is getting damaged year after the year???