[Resolved] Samsung India

[Resolved] Samsung India — led tv

A Amjith Gangadharan from Hyderabad, Telangana

I have bought a tv from dubai with international warranty in 2014. Tv model - ua 40d 5500rrxzn. The speakes are gone last year and i have raised at the call center and paid 3k additional charges for import ed tv. I am. Okay with it. Now on 14th sep, i have registered a complaint for mother board fault (Which samsung engineer said) and req. No -[protected]. Now they say the parts are not available in india and the tv should be scrapped. What is the point of international warranty? Also how the speaker's are repaired if this is not under international warranty?. My registered number is [protected] at samsung call center and available at [protected]. Need an explanation on the same. Was this information helpful? No (0) Yes (0)
Dec 5, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Oct 24, 2017 Updated by Amjith Gangadharan The supervisor from the call center called on 22nd sep and the reference number is [protected]. Verified Support Oct 25, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Oct 26, 2017 Updated by Amjith Gangadharan As on today no one contacted me or.provided a solution . Nov 02, 2017 Updated by Amjith Gangadharan What a service ... Never buy samsung products . TV s life is about 3 years and then no spare parts . Fed up . Nov 02, 2017 Updated by Amjith Gangadharan No one contacted as on date
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