[Resolved]  Samsung India — major dent in washing machine

Address: 152, ground floor, kapil vihar, pitampura, New Delhi, Delhi, 110088

I buyed a washing machine of samsung on sunday 21/07/2019 and machine delivered on tuesday 23/07/2019 and today onwards machine was unboxed by their employee and i found that there was a major dent on front of the machine. I called to the dealer but he refuse my statement that we will not replace this machine and i also talked to head office. I spent a huge amount but he decline it. So i want to file a compaint against dealer and replace this machine as soon as possible.
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Sep 2, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
 
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