[Resolved]  Samsung India — malfunctioning of refrigerator, cheated by samsung service providers

Address:

New Delhi, Delhi, 110008

Ref : complaint number [protected] & [protected]

We had purchased a samsung refrigerator model sg629epnsh.

The refrigerator suddenly stopped working in august 2017 as the freezer was not cooling and ice was melting. We informed the samsung service station and they sent us the service team.

Since august 2017 till date, the service people have not been able to repair the fridge. We have paid repeatedly for the following services and replacements :

1. Gas refill

2. Compressor change

3. Memory card change

Further, we have incurred a lot of lose due to the expensive frozen food which was stored in the freezer. The same was also inspected by the technical who had visited our home.
Hardeep batra
[protected]