I wanted to order a phone on the samsung website. Before i make my purchasing decision, i wanted to know the exact manufacturing of the phone. However the details on the website say it could be manufactured in any of the four countries - china, india, vietnam or korea. A consumer who wants to make a decision has all rights to know the exact origin of the product and even upon calling samsung customer care, i was pushed around people and kept waiting for over 20 minutes without a clear answer to my query. I am not even sure if the detail mentioned on the previous phone i purchased which said it is "manufactured in india" is true or not. As a consumer who does not buy any products made in china, i should be entitled to know if i am given a product truly made in india or am i being cheated.
I can be reached on [protected]@gmail.com
I am left with no option but to file an rti and a legal complaint against samsung in the court. Was this information helpful? |
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