[Resolved]  Samsung India — meri galti jo samsung ka a.c. liya ....2

Address:

Kota, Rajasthan, 324001

Dear sir

Ajj 16 sep ko apka engineer ayaa or check karke bole ki apke a.c. main gas kam hai yea baat main customer care par main kab sea bol rahaa huu apr 2017 app log meri recording call center sea niklawaa kar sun saktee haii. par 6 mahine baad company wale problem smajhe hai main 6 mahine sea bol rahaa hu par customer ki sunne wala kon hai...
Sirf inlogo customer ko time pass smajh rakhaa hai.

Maine yea baat jakar apke company ke delar ko kahi to ..WOO MUJH PAR CHILLA KAR BOLE KI AC BACHA HAI DUKAN Ni yea response hai apke delar ANAND ELECTRONICS kaa haal .
kyaa app bataya ge meri kyaa galti hai jo maine 43000 kaa Samsung kaa a.c. kharidaa or jiska parinam main pichale 6 mahine sea bhugat rahaa huu...
Apke ki company ke sath eek baat sut karti hai naam bade darshan chote. Plz mujhe iss samsyaa sea bahar nikale apki baddi kripa hogi...

Meri problem a.c. ki Indore unit hai jisko main kab sea replace karne ke bol rahaa huu par jab tak Indore unit replace ni hogi jab tak iski samsyaa kaa samdhaan ni hogaa... kyoki mujhe day 1 sea hi Indor unit main problem lag rahi ...

Or haan jab mere bhatije ne apke engineer ko bola ki hunare dusare room wale ki cooling dekho to apke Samsung ke engineer bole ki yea invertor a.c. hai iski cooling normal a.c. sea kam hi rahtii haii. To kyaa maine invertor ac kharid par kyaa galti kari.. ajtak mujhe mere haier or gidrej ke a.c. main kabhi koi problem ni ai or Samsung jo ki itnaa bada brand hai uskaa ye haal.

Sir customer hai to Samsung hai warna binA customer ke koon Samsung.

Plz do focus on after sales service.

Regards
[protected]
Bhupendra Singh