[Resolved] Samsung India — microwave repair request

Supriya Hardikar

from Mumbai, Maharashtra

Address:

400066

Have purchased a samsung microwave from ezone pune a few years ago. Recently it stopped functioning and since then i have been trying to raise service requests/complaints through retail stores. Once a representative gave a call however he didn't turn up as scheduled.
Please let us know how to escalate this complaint and ensure the appliance is repaired and in working condition.

Regards,
Supriya

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Mar 18, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd