[Resolved] Samsung India — Mobile

Ramakrishna Reddy Yerram

from Adoni, Andhra Pradesh

Address:

522438

I have samsung galaxy s3 19305t. My problem is battery drain. Connected to charger, normally charged. But charging down in only one hour. When using mobile data. Battery percentage is comes to 28 sim network is off and also shows battery fully charged, disconnect from the charger in the notification bar, then immediately phone switched off. While using my phone connected to the charger, then also battery percentage is down early, but charging symbol is shown.
So please tell me what can i do to fix this problem.

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Jul 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd