[Resolved] Samsung India — mobile

rajesh tamminedi

from Sathupalli, Telangana

Address:

534260

Hi,

I have give my samsung a8 mobile which is under warranty to the service center hasitha cell plaza mobile at palakollu on 25/07/2017.

Till date i havent recevied my mobile, further to this hasitha mobile center woner is speaking very rudely and saying that he will hand over the mobile when ever he receive parts from the company.

I still cant understand how this people can say that answer to me after 28 days

How a mnc company like samsung are not following any rules and regulation for issuing service center to un discipline organisations

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Sep 28, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 23, 2017

Updated by rajesh tamminedi this persons havent opened the job sheet till date

Verified Support

Aug 24, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Aug 30, 2017

Updated by rajesh tamminedi Hi,

Sorry for the delay, I have finally got the reference id from the shop ie--[protected]
My name is Rajesh, ph--[protected] my mail id is trajesh.[protected]@gmail.com

This are the details of the shop i have submitted the mobile

Name of the Shop --HASITH CELL PLAZA(Authorised Service Center)
Address D.No .38-1-45&46 Main Road, Gold Market Center
Palakollu-534260, Cell-[protected];[protected]

He is saying that company is having GST problem, so parts are not availableso it is being delayed,

I request you to please look into this issue and close this as soon as possible

Regards
Rajesh

Sep 02, 2017

Updated by rajesh tamminedi Hi,

I have not recevided any updates from you people

regards
Rajesh

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Comments

rajesh tamminedi

from Sathupalli, Telangana

Hi,

Sorry for the delay, I have finally got the reference id from the shop ie--[protected]
My name is Rajesh, ph--[protected] my mail id is trajesh.[protected]@gmail.com

This are the details of the shop i have submitted the mobile

Name of the Shop --HASITH CELL PLAZA(Authorised Service Center)
Address D.No .38-1-45&46 Main Road, Gold Market Center
Palakollu-534260, Cell-[protected];[protected]

He is saying that company is having GST problem, so parts are not availableso it is being delayed,

I request you to please look into this issue and close this as soon as possible

Regards
Rajesh