[Resolved] Samsung India — mobile c7 pro screen

Tishu singla

from Mohali, Punjab

Jul 18, 2018

Address: Bathinda, Punjab, 151101

Respected sir I repaired my mobile model samsung c7 pro (already in warranty) from balaji telecom bathinda on dated 12/05/18 for screen panel which get damaged by paying 6000 rupees by bill no 7314533.Then they give 3 month warranty.now screen get blueshed without any harm to mobile.when I visit samsung service centre balaji telecom bathinda they make stories.they said either pressure is made on screen.but it does not happen.they make stories for providing warranty.in such way they gave bad name to samsung.kindly consider my complaint.and solve as earlier as possible.
THANKS.
TISHU SINGLA
M-[protected]

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Aug 25, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd